This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Agreement to Terms
Changes to Terms.
Any changes to the Terms will be effective immediately upon posting. Please review the Terms each time you use the Services as your continued use of the Services after such changes will constitute acceptance of, and agreement to, such changes. You further waive any right you may have to receive specific notice of such changes.
You affirm that you are at least 18 years of age and are fully able and competent to enter into, and comply with, these Terms. If you are accessing and using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that situation, "you" and "your" will refer to both you and that entity.
Truww is an online platform to get estimates for home renovation and setup projects and get them done by highly recommended professionals.
Truww does not sponsor, endorse, recommend or approve of any professional who offers products or services through the Services. While we try to confirm that professionals meet certain requirements, we cannot and do not represent or warrant that any professional is licensed, qualified, bonded, insured or capable of performing any service. Reference to any products, services or other information by trademark, manufacturer, supplier or otherwise does not constitute or imply an endorsement, sponsorship or recommendation by us. Any estimate provided in connection with the Services is only a guide, it is not a guarantee of the actual cost of your specific project.
Content Shown on the Site
Products and services provided by professionals are made available to you pursuant to both (i) a communications platform that enables connections between you and professionals and (ii) a payments platform that provides a medium of exchange of money between you and professionals to facilitate the provision of goods and services.
While www.truww.com strives to provide accurate service and pricing information, pricing errors or typographical errors may occur. We cannot confirm the price of a project until after you order. In the event that a project is listed at an incorrect price or with incorrect information due to an error in pricing or product information, www.truww.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that project, unless the project has already been started. In the event that an item carries an incorrect price, www.truww.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
You understand that we are acting solely as an intermediary for the collection of service charges and fees between a Service User and a Service Professional who choose to enter into an Agreement for Service. Because taxes vary significantly based on the registration and method you have opted for, you understand and agree that you are solely responsible for determining your own tax reporting requirements in consultation with tax advisors, and that we cannot and do not offer tax advice to either Service User or Service Professional. Further, you understand that Truww shall not be responsible or liable in any manner in relation to tax liability of a Service User or a Service Professional.
Order Cancellations and Refund
Once confirmed with payment, design or production advance cannot refunded. Defective parts will be replaced under the conditions of the provided warranty.
You consent to receive the communications from us electrnocially, www.truww.com will communicate with you through email and SMS or by posting notices on the Site.
While we make every effort to specifications of all projects that are done on the Site as accurately as possible there can be errors or missed out specifications. You are advised to coordinate with the professional and ensure that the professional takes the right measurements and that right product is being made. We cannot guarantee that your project will look as you had requested it to be.
Limitation of Liability
IN NO EVENT SHALL THE TRUWW PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF, BASED ON, OR RESULTING FROM YOUR USE OF THE SERVICES AND YOUR USE OF, OR TRANSACTIONS WITH, TRUWW, PROFESSIONALS OR OTHER THIRD PARTIES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TRUWW IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
Any claims relating to use of the Services must be brought within one (1) year from the date the cause of action arose. Claims brought after such period are VOID.
Modification of Services
We reserve the right to modify, restrict access to, or discontinue the Services (or any portion of the Services), temporarily or permanently, with or without notice to you, and are not obligated to support or update the Services. Unless explicitly stated otherwise, any new features that augment or enhance the current Services shall be subject to these Terms.
We reserve the right, with or without notice, and in our sole discretion, to terminate any license to the Services, in whole or in part, and to block or prevent future access to and use of the Services.
If you have questions, please contact us by email at [email protected]
Warranty for interior projects covers the following:
Warranty is void under the following conditions:
Other Terms and Conditions
Truww provides a customised quote based on your requirements using our proprietary pricing engine.
Payments are to be made in multiple instalments, Truww would provide you the breakup and links to make payments as per instalments as and when required.